Customer Services
We are here to help. If you have any queries please do not hesitate to get in touch with our experienced Sales Team on +44 (0) 116 255 6326. Alternatively you can email us.
Online Orders
When placing your order online you will receive an email confirmation. Please retain this confirmation for your records and any future correspondence with ourselves.
Alternative Ways To Order
You can also place you order by post, fax or telephone. An order form can be downloaded here. To ensure the fastest possible response to your order please include the product code, colour, fabric size and quantity.
Post
Post your order form with your payment to:
Vitality Sales
Grahame Gardner Ltd
Stamford Buildings
Stamford Street
Leicester
LE1 6NJ
Fax
Fax your order to +44 (0) 116 247 1215.
Telephone
Call our experienced Sales Team on +44 (0) 116 255 6326.
Payment
Please include payment with your order. We can accept, Postal Orders, Cheques payable to Grahame Gardner Ltd or Debit and Credit Cards (including Mastercard, Visa, Maestro and Delta)
Delivery
Vitality Direct garments take approximately 2 weeks to deliver (subject to availability). Garments with monogramming and Vitality Unique orders take 4 to 8 weeks. Delivery costs are £5.00 including Vat for all UK Mainland deliveries. For all other destinations we will need to quote costs before processing your order.
Returns
We will gladly exchange or refund any unworn 'Vitality Direct' (Stock) item for a full refund up to 30 days after delivery, so long as they are fit to be returned to stock. 'Vitality Unique' (Made to Order), Embroidered and Monogrammed garments cannot be exchanged unless faulty or incorrectly supplied by ourselves. Please note that when returning your garments you are responsible for your garments until they are safely received at our premises. We recommend using a registered postal service. 'Vitality Unique' garments cannot be exchanged unless faulty or incorrectly supplied by ourselves. Please quote your order/invoice number with all returns.
Terms & Conditions
Click here to read our full terms & conditions.
Company Details
Registered Office:
Grahame Gardner Limited, Stamford Buildings, Stamford Street, Leicester, LE1 6NJ
Registered in England No. 299639 Vat No. 705352753